Privacy Policy

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Privacy Policy
Effective Date: 6/23/2025
EZ Way Carpet Cleaning – Spartanburg, South Carolina

EZ Way Carpet Cleaning ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of personal information we may collect from you or that you may provide when you visit our website (the “Site”) and how we collect, use, maintain, protect, and disclose that information.

By using our website or submitting your personal information to us, you agree to the terms of this Privacy Policy.

1. Who We Are

EZ Way Carpet Cleaning is a professional carpet and floor cleaning company based in Spartanburg, South Carolina. We provide services exclusively to homeowners and business owners in Spartanburg, SC and surrounding areas.

2. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information You Provide to Us

When you fill out forms on our website, contact us, request a quote, or schedule a service, we may collect:

• Full name
• Email address
• Phone number
• Physical address (for service purposes)
• Details about your cleaning needs (e.g., type of flooring, number of rooms)

Non-Personal Information

We may also collect certain non-identifying information automatically as you navigate through the site, such as:

• Browser type and version
• IP address
• Time zone setting
• Pages visited and time spent on the site
• Cookies and usage data

3. How We Use Your Information

We use the information we collect to:

• Provide and schedule cleaning services
• Communicate with you about appointments or service inquiries
• Respond to customer support and service requests
• Improve our website and service offerings
• Send marketing communications or special offers (only with your consent)
• Comply with legal obligations

4. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With Service Providers: Trusted vendors who help us operate our website or  conduct our business, and who are bound by contractual obligations to keep your information confidential.

• To Comply with Legal Requirements: If required by law, regulation, or legal process.
• Business Transfers: If EZ Way Carpet Cleaning is involved in a merger, acquisition, or asset sale, your information may be transferred.

5. Your Rights and Choices

As a South Carolina resident, you have certain rights regarding your personal data:

• Access: You can request to see what personal information we have about you.
• Correction: You may request corrections to inaccurate information.
• Deletion: You can request deletion of your personal data, subject to applicable      legal obligations.

To exercise any of these rights, contact us at:
Email: ezwaycarpetcleaning@gmail.com
Phone: (864) 772-5084

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Use of Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, analyze website usage, and deliver personalized content. You may choose to disable cookies through your browser settings, though this may impact your use of certain website features.

8. Children’s Privacy

Our services are intended exclusively for adult home and business owners aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we discover that a minor has submitted personal data, we will delete that information immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies before providing them with personal information.

10. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on this page with the “Effective Date” at the top. Your continued use of our website following any changes means you accept the revised policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

EZ Way Carpet Cleaning
Spartanburg, South Carolina
Email: ezwaycarpetcleaning@gmail.com
Phone: (864) 772-5084
Website: www.ezwaycarpetcleaning.com